Support
Welcome to Paw London Support.
Thank you for using the Paw London app. We are here to help with any questions, issues, or feedback.
Contact Us
If you need assistance, please contact us:
Email: hello@pawlondon.com
We usually respond within 24â48 hours.
Common Questions
I cannot place an order
Please check your internet connection, make sure your payment details are correct, and try again. If the issue continues, contact us and include a screenshot if possible.
My order details are not showing
Please log out and log back into your account. If the problem continues, email us so we can assist you.
I want to change or cancel my order
Please contact us as soon as possible. If the order has not been shipped yet, we may be able to update or cancel it.
I did not receive my confirmation email
Please check your spam or junk folder. If you still cannot find it, contact us and we will resend it.
Privacy & Security
Your personal information is safe with Paw London.
We do not share your data with third parties unless required for order processing and delivery.
You can read our full Privacy Policy below.
Refunds & Returns
If you would like to request a refund or return, please review our Refund Policy for full details.
Shipping Information
For delivery times, shipping costs, and international orders, please check our Shipping & Delivery Policy.
Terms of Service
By using this app, you agree to our Terms of Service, which explain how we provide our services and your rights as a customer.
More Information
For detailed policies, please visit the links below:
Contact Page:
https://pawlondon.com/pages/contact
Privacy Policy:
https://pawlondon.com/policies/privacy-policy
Shipping & Delivery Policy:
https://pawlondon.com/policies/shipping-policy
Terms of Service:
https://pawlondon.com/policies/terms-of-service
Refund Policy:
https://pawlondon.com/policies/refund-policy
Feedback
We are always working to improve the Paw London experience.
If you have suggestions or ideas, feel free to contact us anytime.
