Shipping

We ship worldwide. Every piece is handmade to order.

Processing time: 1–3 business days, depending on customisation. The delivery times below start once your order has been dispatched.


United Kingdom

  • Royal Mail, £3.50: delivery in 1 to 2 business days after dispatch. Free on orders over £75.


United States

  • FedEx Express, $24: delivery in 1 to 3 business days after dispatch.

  • Standard (USPS), $14: delivery in 5 to 7 business days after dispatch, depending on your state. Free on orders over $100.

How Standard tracks
Standard travels in two legs, and the first one covers most of the distance. Your parcel flies into the United States, and tracking stays quiet while it is in the air. So by the time it starts updating again, your parcel is already in the country with most of its journey behind it. USPS then handles the last step, which usually takes about two days. Your order remains our responsibility for the whole of that quiet stretch, right up to the moment USPS tracking goes live. If you would rather watch it move the whole way, choose FedEx Express at checkout.


Canada

  • FedEx, £17: delivery in 1 to 3 business days after dispatch.

  • Royal Mail Tracked, £12: delivery in 3 to 5 business days after dispatch.


European Union

Delivery in 3 to 5 business days after dispatch. The options and costs for your country are shown at checkout.


United Arab Emirates and Qatar

Delivery in around 3 business days after dispatch.


Duties and taxes

Orders to the United States, Canada and the European Union ship delivered duty paid (DDP): duties and import taxes are collected at checkout, so there is nothing to pay on delivery.

For other destinations, any customs or import charges are set by your local authorities and are the responsibility of the recipient.


For all other countries, the shipping options, costs and delivery times are shown at checkout before you pay.

Need your order by a specific date? Contact us at hello@pawlondon.com before ordering and we will do our best to help.